eMarketer issued a new report that examines the new developments in e-mail marketing and compares the effectiveness of this still-evolving marketing tool with other direct marketing channels.
Key questions the "E-Mail Marketing" report addresses:
- Can e-mail be used for customer acquisition, or is it merely a retention tool?
- Are spam and phishing killing e-mail marketing?
- How do permission-based in-house lists and better-targeted e-mails go hand in hand?
- Is there a best content, best day, best time and best frequency for marketing e-mails?
- Which elements should marketers test in their e-mail campaigns?
- How can e-mail metrics be used to increase effectiveness?
- And many more!
Here are some quotes:
"For legitimate marketers, the growth in email volume may be best dealt with by better-targeted emails, by giving the recipient a choice in email frequency, and by delivering messages that truly persuade the individual to open and read it. And at the heart of targeting is a good list."
"Among the respondents, 26 percent use multiple opt-in procedures when signing up recipients, which helps prevent false or misspelled addresses. In addition, to further create a list of willing recipients, 20 percent notify them and ask for reconfirmation."

Tamara Gielen is an independent email and digital direct marketing
consultant with over 10 years of experience in online, email and direct marketing.
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