Yesterday I came across "The Big Book of Email Marketing", a series of pdfs published by an organization called IPT.
Topics that are covered are:
- The Basics of Campaign Planning
- Intelligent Data Management for Email Marketing
- Writing and Creating Emails that Get Results
- Understanding the Art of Email Broadcasting
- Measuring Email Marketing Effectiveness
Check out also the document called "Questions to ask an email managed solutions provider".

Tamara Gielen is an independent email and digital direct marketing
consultant with over 10 years of experience in online, email and direct marketing.
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