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Reminder: Background Images Don't Render in Outlook 2007!

Posted by Tamara Gielen on Mar 03, 2008 | Permalink | Category: Case Studies , Design & Layout

I received Casio's newsletter today and I opened it because the subject line referred to the new Exilim EX-S10 which I bought on the airport last week. (It's all about relevance, right?)

This is what I saw in my Outlook 2007 inbox:

outlook

I immediately noticed that something wasn't rendering properly. This is what I was meant to see:

web

What is the problem here? Simple: the camera picture was included as a background image and background images don't render in Outlook 2007.

Comments

in case you don't already know, the reasons for this is because MS changed the way that they render HTML in outlook 2007. In all previous versions of Outlook, the HTML rendering engine was Internet Explorer. In Outlook 2007, they switched it to use MS Word for the rendering engine. If you are like me, you might be asking "why". The answer is because Ms was getting complaints that people would create HTML emails in Outlook (which uses Word as the creation tool), then would send the emails to themselves and others, and Outlook would render differently because the rendering tool was Internet Explorer. So, in order to fix the problem, they made the rendering engine worse instead of making the creation tool better.

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