According to the below chart from MarketingSherpa's latest Email Marketing Benchmark Guide, it's time to invest in email marketing rather than cut costs:
Marketers Say Email a Good Investment During Downturn Those that see the effectiveness of their email programs diminishing are much more likely to have short-sighted organizational attitudes toward the tactic. Nearly 50% of them consider email to be "free" or nearly so, compared to only one quarter of those who see email's impact as increasing. Organizations with investment-oriented views of email reap the rewards. They have higher open, click and conversion rates. In addition, they are much more likely to have a metrics-based grasp of how email works for them. Those with the "email is free" view, on the other hand, are more likely to fall into the group that doesn't track conversion. The key takeaway: |
Posted by Tamara Gielen on Oct 27, 2008 | Permalink | Category: Strategy
Comments (2)
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Actually, Sherpa's Research Director, Stefan Tornquist, is hosting a teleseminar this week based on this research. It's free. Thursday, Oct. 30 @ 2 p.m. (EST) Here's the link: http://snurl.com/4s4w4
Posted by: Tabbatha Marcus | Oct 28, 2008 at 08:38 PM
Tamara, you said it very well "Email should be the last place to cut budget and the first place to increase it.".
Email marketing can be basically "free", but creating email campaign requires your time and creating really good email campaigns requires even more time.
But investing time in optimizing your email campaign, will result in bigger CTR and in better customer satisfaction.
Posted by: Jouni | Nov 08, 2008 at 08:50 PM