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Mar 04, 2009

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Andy Parker

1. We have worked very hard to establish very good relationships with the top ISP’s. These strong relationships mean that we are able, in the rare event of a service problem, we can quickly resolve any deliverability issues.

We also have a strict usage policy to ensure that our system is not abused.

2. Having a hosted solution which encompasses all aspects of an email marketing campaign means that our users are not neutered due to lack of 3rd party integration - it's all out the box.

For those who do require 3rd party integration, our API is available in multiple flavours and if you cannot develop them internally – our amazing development team can build it for you!

3. This is something we have indeed come to realise of late and in the future will be publishing prices to all our services.

4. As well as providing a 30 day free trial of our system PureResponse, we do NOT mandate contracts! You pay for what you use, for however long you wish to use Pure's excellent service.

5. Indeed. It is very easy to tell somebody you are 'simply the best'. But we are! We ensure that every user has a dedicated account manager.

We know that it is important to establish working relationships, and welcome any kind of question from our users. We want to help you reach the full potential when it comes to Email or SMS marketing.

6. As well as creating emailmarketingmanual.com as a blog to provide valuable tips and tutorials for email marketers, we have also go a Twitter feed @pure360 which is manned by several members throughout the business week ready to ask any questions, or to pass on our sagely advice.

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