Goodmail Systems has released a new technology that will let marketers send video in e-mail called CertifiedVideo.

This 13-page reportlet discusses when an apology is needed, how to limit the scope of apologies, apology email formats, and 7 tips for creating a good apology email.

Optimizing an existing program is never a simple effort, but we need to look beyond industry trends for inspiration.

For your content to be shared on Facebook, you need to use the “Share” url they have created. By using this, it will create a preview of the content, which can then be posted to a profile or sent as a direct message.