-The TNS “Digital Life” survey of internet users around the world found in September 2010 that on average, surfers spent 4.6 hours a week on social sites, compared with 4.4 hours on email, the most common internet activity-

-Among other discouraging reports, Forrester found that the average -score for B2B campaigns actually dropped since its last review in 2006. So, in this column, let's review tips to mature and improve your e-mail campaigns before Forrester's next review-