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3 Startup Mistakes to Avoid in Email Marketing

A new business is born every 5 seconds in the U.S. according to the Startup Ecosytem Report 2012 by Startup Genome. Of them, 45% last only 6 months before closing their doors, and only 1 in 12 businesses succeed and stay in the market.

Why is this figure so high? 20% of startups fail because of poorly thought out, or lack of, marketing activities. As email marketing is a simple and cost effective method providing high ROI, startup marketers often say ‘YES’ to email marketing, although often they also make mistakes. So, what are they and how can they be avoided?

1. Waiting too long for campaigns

The best thing about startups is that they have the possibility to begin marketing activities with the very first client. Building an email database can take some time, especially if you are an unknown newcomer.

If there are only a few subscribers within the first weeks or months, you may think that sending email campaigns is not worth it. But the thing is that subscribers may soon forget you if you don’t remind them about yourself often enough. Enter into email marketing with well thought out and regular campaigns - even for small audiences. After all, they are your first customers and the basis of your business.

Take advantage of the bundles of startup tool-kits with particularly favorable offers provided by business incubators. Several ESPs also offer free mailing for startups. For example, Mailchimp is known by its freemium approach to startups and the Forever Free plan as long as you have fewer than 2,000 subscribers. Mailigen recently launched its Epic Free email marketing account that allows you to grow your database up to 5,000 subscribers and use free mailing forever.

2. Forgetting about the first engagement

If you have planned email campaigns on a regular basis within your marketing strategy, new subscribers will simply join your list and start receiving regular news and offers. They can sign up the next day or after a month, depending on your campaign schedule.

However, a problem may occur similar to the one mentioned above, that is, even if subscribers remember you, they may misperceive your message because they have not been properly introduced to your company. Get started with a series of autoresponders that engages in your brand little by little, for example, a thank you email right after signing up or a reminding email about the end of the trial period.

3. Leaving email marketing in solitude

If you are a startup marketer, email marketing most likely is not the only marketing method you have started to undertake. Email marketing is a long-term solution for building trusted relationships with your audience, and it fits perfectly into the marketing mix of other strategies.

One of the most popular and must-have marketing methods used by startups is social networking. Promote actively both sign up forms and sent campaigns via social media. In addition, take advantage of mobile marketing. Start email and SMS list building at once in order to kickstart your new business with complete integrated marketing.


When done well, email marketing brings one of the highest ROI within other marketing strategies. Go ahead with a smart start. Prepare autoresponders and the first campaign before you even start to promote subscription and link it with other marketing tools in a common strategy. Wishing you a great start with the new business!

This is a guest post by Liga Bizune, Public Relations Manager of Mailigen.

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