My favorite reads of the past week (weekly)
#EmailMarketing Segmentation: Moving Your Strategy From Basic to Best http://j.mp/1COOWun
60 Ways to Screw Up the Customer Experience
60 Ways to Screw Up the Customer Experience http://j.mp/1HDV1c5
12 Secrets of the Human Brain | Emma, Inc.
12 Secrets of the Human Brain http://j.mp/1HETmqk
How to use email to get customer feedback and grow your business – Campaign Monitor
How to use email to get customer feedback and grow your business http://j.mp/19PBpaM